Shipping policy

# Shipping Policy

At **Plagg India**, we aim to deliver your orders quickly, safely, and efficiently. Please read our shipping policy below for complete details.

## Order Processing

* All orders are processed within **1–2 business days** after confirmation.
* Orders placed on Sundays or public holidays will be processed on the next working day.
* During sale periods or high order volumes, dispatch may take slightly longer.

## Shipping Time

* Standard delivery usually takes **5–7 business days** depending on your location.
* Remote or rural areas may require additional delivery time.

## Shipping Charges

* We offer **Free Shipping** on prepaid orders above ₹1999.
* A nominal shipping fee may apply on orders below the free shipping threshold or Cash on Delivery (COD) orders.

## Cash on Delivery (COD)

* COD is available on selected pin codes across India.
* Additional COD handling charges may apply.

## Order Tracking

* Once your order is shipped, you will receive a tracking ID via SMS, email, or WhatsApp to monitor delivery status.

## Delayed or Failed Delivery

* Delivery timelines may be affected due to weather conditions, courier delays, festivals, strikes, or unforeseen circumstances.
* If delivery fails due to incorrect address or unavailable recipient, re-shipping charges may apply.

## Address Changes

* Address changes can only be requested before the order is shipped. Please contact our support team immediately after placing the order.

## Contact Us

For shipping-related queries, please contact our customer support team through our website contact page.

Thank you for shopping with **Plagg India**.